We accept orders via a standardized MS Excel form or through the Price-Online menu. To submit an order using the MS Excel form:

• Download the order form here
• Review an example of a correctly filled form here
• Please adhere to the following requirements:
  • Complete the form in English, except for auto part names, which can be in any language.
  • Use Latin letters for all part numbers, designations, and substitutions.
  • Optionally, enter an order number in cell J2. If not provided, our system will assign one automatically.
  • Specify the manufacturer using its short name. View the list of full and short manufacturer names here.
  • Use the Constraintsfield to set specific order conditions, including:
    1. ONLY THIS NUMBER
    2. ONLY THIS QUANTITY
    3. ANY COLOR
    4. ONLY [MANUFACTURER]

    The ONLY THIS NUMBER Ensures only the specified part number is supplied, with no substitutes allowed. Without this constraint, we may provide a substitute if the requested part is out of stock, which may cost more than the original. Learn more here. here.

    The ONLY THIS QUANTITY Requires the exact quantity ordered; partial quantities are not accepted.
    Use constraints only when strictly necessary.

    ANY COLOR Indicates acceptance of the part in any available color.

    The ONLY [MANUFACTURER] constraint (i.e., ONLY GMB) Restricts the part to a specific aftermarket manufacturer (e.g., ONLY RBI, with DUBL or RBI listed as the manufacturer).

  • To order from a specific supplier (e.g., one with available stock or faster delivery), check the supplier code in the Price-Online section and enter it in the “Dealer” field to ensure the part is sourced from that supplier.

    For parts from the United States, enter “USA” (without quotes) in the “Dealer” field. See the FAQ. for details on ordering from the USA.

    When adding items to the cart via Price-Online, restrict the supplier by checking the “O.C.S.” (Only Chosen Supplier) box.

  • Fragile field: Leave blank unless the part requires extra packaging, in which case enter “F”
  • Order type field: Leave blank for standard delivery.
    For rare parts not available locally (e.g., in Gulf countries), request sourcing from Japan by entering “A” for air or “S” for sea. Contact us for pricing first, as costs may increase. For month-back orders, enter “M” (see Frequently Asked Questions section for details).
    
  • Shipment type field: Leave blank for standard delivery.
  • Price $ field: Set a maximum price for a part. For example, if Price-Online lists a part at $100, $110, or $140, you can cap it at $110. The specified price must not be lower than our minimum price, or we cannot supply it.
  • Remarks field: Use for two purposes:

    First, Add internal identifiers (e.g., for your database), which we’ll print on part stickers.

    Secondly, After the sequence “!%”, include a client code or identifier to group and pack parts for different clients into separate boxes. See Customer zone -> Frequently asked questions for proper usage.

• Submit your order via Customer Zone -> Your Orders -> Add Order.

Using our standard form minimizes errors and speeds up processing.

Ensure your account balance is positive for timely order execution.