[ 15 may 2011 ]
Now right from our website you can send a request to cancel the supply of a part!
To send a cancellation request for a part from a pending order check the corresponding "Close" field. To request a cancellation of the whole order – put a checkmark in the "Close" column header. The request can be cancelled by removing the mark.
To send a cancellation request for a part from an accepted order – click the "Show" link in the "Add-nal info" column. In the popup window check the "Request closure" field. After that your request will be sent to a dealer in the shortest time.
All these actions are done on the order view page.
It is important to understand that the request does not give you a 100% guarantee that delivery will be cancelled, because some dealers do not accept cancellation requests or accept them only in rare cases, or with a penalty. Also, cancellation requests for air orders are not accepted.