Dear customers!

From now on, as soon as the updated stock information is available from one of the dealers, files with this information will immediately appear in our File archive section. If your company uses any system for accounting or work flow automation, you can then easily import the availability information into your system. With this improvement, you no longer have to use the Price-online every time you need to check availability.

We are happy to improve our services for you!

Dear customers,

The option 'Order only from dealers with the lowest prices' on the Add order page is now available if you have the level 5 ACTIVE PLUS or higher (it was previously available only when the level was 3 WHOLESALE PLUS or higher).

We remind, that if you choose this option we will order auto parts only from the dealers that offer the lowest price. I.e., for example, if one dealer offers some part for 30 USD and another one – for 35 USD, we will make an order only to the first dealer. If it occurs that the part is not available at the first dealer, we will not make a reorder to the second dealer, therefore choosing this option may lower the likelihood of the parts being supplied.

Dear customers, please note that now when uploading a file with part numbers on the Price request page you will get not only information about prices, weight and substitutions, but also a volume weight of the requested numbers (if it is known).

Dear customers,

Now it is possible to work with several carts in the Your carts section. For example, you can create a separate cart for the parts that you want to be shipped by container; save part numbers to replenish your warehouse in another cart; prepare an order for your customer in the third cart, etc. When you are ready to make an order from cart contents, just open the cart and press the 'Create order' button, whereupon a new order will be created from the chosen cart contents.

Dear customers!

We are informing you that now when making payment to our bank account in the UAE it is required to provide our IBAN (International Bank Account Number). If an IBAN is not provided the processing of your payment is likely to be rejected or may be delayed with additional processing charges.

Our company's bank account details (including an IBAN) can be downloaded here: RAKBANK_RA.xls.