Dear site visitors, before beginning to work with us, you may be curious about what sort of guarantees we can offer as well as why you should trust us:
- First, please focus on the domain name of our website - ra.ae. The .ae domain can only be registered by the company that is physically located in the United Arab Emirates.
- Our address and phone numbers are specified on the "Contact us" page. If you live outside of the UAE - you can call us during office hours, and we will always be happy to answer your questions and concerns. If you are in the UAE, you can come to our office and meet with us personally.
- Take a look at the counters located at the bottom of any page of our website. Every day our website is used by about 500 unique visitors (regular customers and guests), and the number of page hits exceeds 5000 hits per day. Such attendance rates indicate the seriousness, popularity of the website and company and are hard to achieve in the short term.
- On the "Price Online" page you can find the information about auto parts we supply. This information, among others, includes such parameters as the exact weight of the part, substitution numbers, country of origin (see the "Extras. Info" link in the search results). We weigh all the parts that come to our warehouse. Measurement of the part weight is accurate up to 1 gram. This information is the result of our many years of work, neither the largest dealers nor part catalogs have it. Information on the country of origin also cannot be found in any public sources, but we check all the parts coming to our warehouse and save the information about the country of origin (as specified on the original packaging) for each spare part.
- Pay attention to the fact that the interface of our website (including hundreds of news over the years of our work) supports 2 languages (English and Russian). We work not only with companies from the CIS, but also with customers from the UK, Australia, Asia, Baltic States, etc. Translation of a website into other languages is a big work, which also indicates the seriousness of the company.
- Some potential customers ask why we do not have an office in Moscow (or other major cities which we send parts to). The reason is that we supply spare parts to dozens of different countries. We have offices and warehouse in the UAE, but we do not consider it necessary and economically justified to open an office in each country which we supply parts to. The world’s largest online retailer, Amazon (amazon.com), also has no offices in the countries where they send the goods to. It is not necessary for successful work. Also, through the past 15 years of our work, we have not had a single case where the goods did not reach the recipient.
- On the Photos page you can see our warehouse and the process of the work in our company.
- Want to know what’s it like to be our customer? You can register on our website, after which you’ll get access to the "Customer zone" section and be able to see the functionality used by our customers.
- Upon request, we can provide a contract which will be delivered with your first order.