Dear website visitors, you may naturally wonder about the guarantees we offer before starting to work with us. This page will explain why you can trust us:

1. Our Domain Name: Please note our website domain, ra.ae. Only companies physically based in the United Arab Emirates can register a .ae domain, confirming our established presence in the UAE.
2. Contact Information: Our “Contacts” page lists our addresses and phone numbers. If you’re outside the UAE, feel free to call us during business hours, and we’ll gladly address your questions. If you’re in the UAE, you’re welcome to visit us in person.
3. Website Traffic: Check the counters at the bottom of any page on our site. We receive approximately 500 unique visitors daily, including regular clients and new guests, with over 5,000 page views per day. These metrics reflect the credibility, popularity, and longstanding reputation of our company, which cannot be built overnight.
4. Detailed Part Information: On our “Price-Online” page, you’ll find comprehensive details about our auto parts, including precise weight (measured to the nearest gram), replacement part numbers, and country of origin (see the “Additional Info” link in search results). We weigh every part that arrives at our warehouse, and we record the country of origin from the original packaging—information unavailable from major dealers or catalogs. This is the result of years of meticulous work.
5. Multilingual Interface: Our website, including hundreds of news updates over the years, supports both Russian and English. We serve clients not only from CIS countries but also from the UK, Australia, Asia, the Baltics, and beyond. Translating a website into multiple languages is a significant effort, underscoring our commitment and professionalism.
6. No Moscow Office: Some potential clients ask why we don’t have an office in Moscow. As we supply parts to dozens of countries worldwide, our offices and warehouse are based in the UAE, and we don’t find it necessary to open offices in every country we serve. For comparison, even Amazon, the world’s largest online retailer, doesn’t maintain offices in every country it ships to. Over our 15 years of operation, we’ve never had a single instance of a shipment failing to reach its destination.
7. Warehouse Insights: Visit our Photos section to see images of our warehouse and get a glimpse of our operational process.
8. How We Work: Register on our website to access the “Customer Zone” and explore the tools and features available to our clients.
9. Contracts Available: If needed, we can formalize our partnership with a contract, which we can send with your first shipment.
These points demonstrate our reliability and dedication to serving our clients effectively.